Skip to content
  • There are no suggestions because the search field is empty.

Troubleshooting Water Care & Filtration Issues

Cloudy water, odors, or poor filtration are common but fixable with the right steps.

Quick Check

  • Test water chemistry
  • Check filtration mode
  • Inspect filters

Steps

  1. Test and balance the water in both pH and alkalinity
  2. Clean or replace filters
  3. Increase filtration time or use Super Clean mode
  4. Shock water if needed
  5. Confirm pumps are running

Common Causes

  • Poor water balance in terms of pH and/or alkalinity
  • Dirty filters
  • Insufficient filtration
  • Heavy use

When to Contact Dealer

  • Persistent cloudy water when pH and alkalinity are in the recommended ranges
  • Recurring imbalance that is difficult to manage
  • System not filtering