How to Remove and Install a JetPak® on Your Bullfrog® Spa

Overview

Bullfrog Spas use interchangeable JetPaks that sit in designated JetPak stations. Each JetPak connects directly to the spa’s plumbing system and is designed for easy removal and installation.

You may want to remove a JetPak to:

• Clean behind it
• Reposition it in a different seat
• Replace or upgrade it
• Access components during troubleshooting

Before You Begin

• Turn off the jets
• Ensure the spa is powered on but idle (not actively running high-speed jets)
• Make sure hands are clean to avoid introducing debris

 

How to Remove a JetPak

Step 1: Turn Off the Jets

Press the Jets button to make sure water is not actively flowing at high speed.

Step 2: Remove the Pillow/Snapcap

This will look a litte different depending on your model. Generally, the pillow or snap cap will unclip or slide off. Refer to your owner's manual or contact support for more help.

Step 3: Locate the JetPak Handle

Each JetPak has a built-in handle at the top.

Step 4: Push the JetPak Out, Then Straight Up

• Firmly grasp the handle
• Push the JetPak out  to unclip it
• Lift straight upward
• You may feel slight resistance as it disconnects from the plumbing

Use steady, even pressure—no twisting or forcing.

 Step 5: Clear the Bottom Connection

Once lifted:

• Tilt slightly if needed
• Pull the JetPak away from the seat

The JetPak will fully disconnect from the water manifold.

How to Install a JetPak

Step 1: Align the Bottom Connection

• Position the JetPak above the JetPak station
• Align the bottom connection with the plumbing port

Proper alignment is key for a secure fit.

Step 2: Lower the JetPak Into Place

• Carefully lower the JetPak down
• Align with the manifold hook that clips into the back of the JetPak
• Push down and then back
• Ensure it sits flush against the back of the seat

Step 3: Press Firmly to Seat It

• Apply gentle downward pressure
• You should feel it settle securely into place

Step 4: Confirm Proper Fit

• The JetPak should sit flat and stable
• No gaps should be visible between the JetPak and seat
• It should not wobble or shift

Step 5: Test the Jets

• Turn the jets back on
• Confirm normal water flow

Tips for Best Results

• Always install JetPaks while the spa is filled with water
• Avoid forcing connections—alignment should be smooth
• Periodically remove JetPaks to clean behind them
• Ensure the lower gasket/connection area is clean before reinstalling

Common Issues and Solutions

JetPak won’t come out

• Ensure jets are off
• Use steady upward pressure
• Check for debris buildup around the base

JetPak won’t seat properly

• Re-check alignment with the bottom port
• Remove and reinstall slowly
• Inspect for obstructions

Weak or no jet pressure after reinstalling

• Confirm JetPak is fully seated
• Check that diverters are positioned correctly
• Inspect for an airlock if recently drained/refilled

When to Contact a Dealer

Contact your authorized Bullfrog Spas dealer if:

• A JetPak will not remove or install properly
• You notice damage to the connection point
• Water leaks appear around the JetPak area
• Jet performance does not return after proper installation

What to Expect

When properly installed:

• JetPaks provide strong, consistent pressure
• Switching between JetPaks is quick and easy
• Your spa remains fully customizable

Confidence in Customization

JetPaks are designed to give you complete control over your spa experience. With proper handling and installation, you can easily swap and maintain them to keep your spa performing at its best.