---
title: 2025 X Series Owner's Manual Quick Guide
description: A simplified guide to the 2025 Bullfrog X Series owner's manual covering startup, controls, water care, maintenance, troubleshooting, and warranty information.
---

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1. [Customer Help Center](https://help.bullfrogspas.com/?hsLang=en)
2. [Owner's Manuals](https://help.bullfrogspas.com/owners-manuals?hsLang=en)

# 2025 X Series Owner's Manual Quick Guide

## This quick guide provides a condensed overview of the most important information from the 2025 Bullfrog X Series Owner's Manual. It covers spa setup, startup, controls, water care, maintenance, troubleshooting, and warranty coverage for X Series hot tubs.

### Overview

The Bullfrog X Series is designed to deliver comfortable hydrotherapy, straightforward operation, and easy maintenance. The 2025 X Series lineup includes:

- X5L
- X6L
- X6R
- X7
- X7L
- X8
- X8L

Depending on the model, your spa may include therapy jets, LED lighting, water features, ozone purification, audio options, and either a standard or touchscreen control system.

 Important Safety Information

For safe spa operation:

- Never allow children to use the spa without proper supervision.
- Keep the cover secured and locked whenever the spa is not in use.
- Test the GFCI before use.
- Never operate the spa without filters installed.
- Do not use electrical appliances within 5 feet (1.5 meters) of the spa.
- Water temperature should never exceed 104°F (40°C).
- Avoid alcohol, drugs, or medications that may impair judgment while using the spa.
- Never dive or jump into the spa.
- Always exercise caution when entering or exiting the spa.

 Getting to Know Your Spa

Key features may include:

- Main control panel
- Filter access compartment
- Headrests
- Water feature
- Foot therapy jets
- Leg therapy jets
- Interior LED lighting
- Cool-down seat
- Ozone jet
- Under-headrest lighting
- Diverter valves

The equipment compartment houses:

- Jet pumps
- Water heater
- Control center
- Spa plumbing
- Drain assembly
- Audio system components (if equipped)

 Filling Your Spa

Before filling:

- Turn power off.
- Never power on an empty spa.
- Open all jets and valves.
- Fill through the filter compartment to reduce the likelihood of airlocks.

### Filling Procedure

1. Remove the filter cover.
2. Remove the filter cap.
3. Insert a garden hose into the filter cage.
4. Fill to the water level indicator.
5. Reinstall the filter cap and filter cover.
6. Inspect for leaks.
7. Install and secure the cover.

### Water Recommendations

- Avoid filling with softened water unless appropriate mineral supplements are added.
- If source water is extremely hard, consult your dealer regarding water treatment options.

 Startup and Pump Priming

After restoring power:

1. Allow the control system to initialize.
2. Turn on Pump 1.
3. Verify water is flowing through the jets.
4. If equipped, repeat the process for Pump 2.
5. Allow the system to determine and display water temperature.

### Important Priming Information

Pumps should never run without water flow for more than two minutes.

If a pump does not prime:

- Turn the pump off and back on.
- Repeat no more than five times.
- If water still does not flow, turn power off and contact your dealer.

 X Series Controls

Depending on configuration, your spa may feature either a standard X500 control panel or an optional touchscreen control.

Common functions include:

- Temperature adjustment
- Jet control
- Lighting control
- Water care settings
- Maintenance reminders
- Date and time settings
- Audio controls (if equipped)
- Lock and security settings

### Universal Unlock Code

If the keypad becomes locked, the universal unlock code is:

**3732**

 Water Care Modes

### Energy Saver (Factory Default)

- Reduces heating during daytime hours.
- Heats primarily during programmed filtration cycles.
- Best for maximum energy efficiency.

### Standard

- Maintains the selected water temperature continuously.
- Best for daily spa use.

### Super Clean

- Doubles filtration time.
- Increases operation of supplemental water care systems.
- Ideal during periods of heavy spa use.

### Weekender

- Reduces heating Monday through Friday.
- Maintains full temperature during weekends.

### Vacation

- Lowers the set temperature by approximately 20°F.
- Best for absences longer than two weeks.

 Diverter Valve Operation

Diverter valves allow users to direct water flow to specific seating positions.

To use:

1. Turn the valve toward the desired seat to increase pressure.
2. Position the valve in the center to distribute water evenly.

This allows users to customize hydrotherapy intensity throughout the spa.

Note, it is a good practice to only turn the jet diverter valve while the pump is in low speed or completely off.

 Water Care Basics

Proper water chemistry protects your spa equipment and helps maintain clean, healthy water.

### Recommended Water Balance

For FROG® @ease® systems:

- pH: 7.2–7.6
- Total Alkalinity: 80–120 ppm
- Calcium Hardness: 150–250 ppm
- Total Dissolved Solids: Less than 1500 ppm

For traditional sanitation:

- pH: 7.4–7.6
- Chlorine: 3–5 ppm
- Bromine: 3–6 ppm

### Water Care Best Practices

- Test water at least 2–3 times per week.
- Maintain sanitizer levels consistently.
- Shock the spa weekly or as needed.
- Adjust pH before adjusting sanitizer levels.
- Use stain and scale prevention products when necessary.
- Use water clarifier if water becomes cloudy.

### Important Sanitizer Warning

Never use Trichlor chlorine tablets in a Bullfrog Spa.

Trichlor can damage spa surfaces and equipment and may void warranty coverage.

 FROG® @ease® Water Care System

Most 2025 X Series spas are equipped with an @ease-ready holder system.

### Benefits

- Cleaner water
- Clearer water
- Softer water feel
- Lower chlorine levels
- Simplified maintenance

### Cartridge Replacement

- SmartChlor® Cartridge: approximately every 3–4 weeks
- Mineral Cartridge: every 4 months or whenever the spa is drained and refilled

### Monthly Maintenance

Shock the spa monthly using an approved non-chlorine shock product.

 Ozone Purification System

Some X Series spas may be equipped with the optional WellSpring™ High Output Ozone System.

Benefits may include:

- Reduced sanitizer demand
- Improved water clarity
- Cleaner water
- Reduced shock frequency

Consult your dealer regarding ozone system maintenance and replacement schedules.

 Filter Maintenance

X Series spas utilize pleated cylindrical filter cartridges.

### Cleaning Schedule

Clean filters every:

- 3–6 weeks under normal conditions
- More frequently with heavy use or poor water conditions

### Filter Cleaning Procedure

1. Turn off power.
2. Remove the filter cap and filter plate.
3. Remove the filter cartridges.
4. Rinse thoroughly using a garden hose.
5. Use filter cleaner when necessary.
6. Reinstall the filters.
7. Restore power.

Never operate the spa without filters installed.

 Changing Spa Water

Depending on usage, spa water should typically be changed every 1–4 months.

### Drain Procedure

1. Turn off power.
2. Locate the drain below the equipment compartment.
3. Pull out the drain assembly.
4. Remove the drain cap.
5. Attach a garden hose.
6. Drain the spa completely.
7. Refill and rebalance the water.

Always sanitize and balance fresh water before use.

 Spa Surface and Cabinet Care

### Shell Care

Use:

- Mild dish soap
- Approved spa surface cleaners
- Soft cloths and sponges

Avoid:

- Acetone
- Gasoline
- Solvents
- Abrasive cleaners
- Household chemicals

### Cabinet Care

The EternaWood™ cabinet is designed for low maintenance.

For routine cleaning:

- Use mild soap and water.
- Rinse thoroughly.
- Avoid harsh cleaners.

 Cover Care

The spa cover is critical for safety, energy efficiency, and water protection.

### Best Practices

- Keep the cover locked when not in use.
- Clean monthly.
- Remove excessive snow accumulation.
- Allow the cover to dry completely after cleaning.
- Apply approved fabric protectants when necessary.

Never stand, sit, or place heavy objects on the cover.

 Headrest Care

To maximize headrest life:

- Clean regularly with mild soap and water.
- Apply approved conditioning products monthly.
- Remove headrests during shock treatments when possible.
- Leave the cover open for at least 30 minutes after adding chemicals.

Improper water chemistry can shorten pillow life and is not covered under warranty.

 Low-Use and Extended Absence Care

### Two to Six Weeks

- Lower temperature to 80°F (26°C).
- Continue water maintenance.
- Verify operation weekly.

### More Than Six Weeks

- Activate Vacation mode.
- Consider winterization if the spa cannot be monitored.

 Winterization Overview

1. Super sanitize the water.
2. Drain the spa.
3. Vacuum water from plumbing lines.
4. Remove pump drain plugs.
5. Loosen plumbing unions.
6. Clean the spa shell.
7. Clean and reinstall filters.
8. Secure the cover.
9. Remove remaining water from plumbing.
10. Add RV antifreeze if desired.

### Freeze Protection

The X Series includes automatic freeze protection that activates pumps and heating when freezing conditions are detected.

 Common Troubleshooting

### Spa Will Not Heat

Possible causes:

- Temperature set too low
- High-limit sensor activation
- Heating system malfunction

### Weak or Inactive Jets

Possible causes:

- Closed jet valves
- Dirty filters
- Air trapped in the plumbing
- Blocked suction fittings

### Jets Surge On and Off

Possible causes:

- Low water level
- Dirty filters

### Spa Pump Shuts Off Unexpectedly

Possible causes:

- Automatic timer cycle completed
- Equipment overheating
- Restricted ventilation

### Repeated GFCI Trips

Possible causes:

- Wiring issue
- Faulty GFCI
- Failed spa component

Contact a qualified electrician or authorized dealer if electrical problems persist.

 Warranty Overview

### 5-Year Warranty

- Shell Structure
- EnduraFrame™ Structure

### 3-Year Warranty

- Shell Surface
- Equipment Components
- Plumbing and Fittings Beneath the Shell
- Spa Cabinet
- Patio Performance™ Spa Cover

### 1-Year Warranty

- Interior and Exterior Lighting Systems
- Audio Systems
- Water Care Systems

### Delivery Coverage

The following components are covered for manufacturing defects through delivery:

- Pillows and headrests
- Metal jet faces
- Filters

### What May Void Warranty Coverage

Warranty coverage may be voided by:

- Improper installation
- Improper water chemistry
- Freeze damage
- Unauthorized repairs
- Commercial or non-residential use
- Chemical damage
- Shipping or relocation damage
- Operating outside approved temperature ranges
- Failure to follow the owner's manual requirements
- Use of non-approved components or accessories

 Sources

- 2025 X Series Owner's Manual (English Version 1.5) [\[2025\_X-Ser...glish\_v1.5 | PDF\]](https://bullfroginternational-my.sharepoint.com/personal/cbuchanan_bullfrogspas_com/Documents/Microsoft%20Copilot%20Chat%20Files/2025_X-Series-Owners-Manual_English_v1.5.pdf)

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- [Spa Controls & Connectivity](https://help.bullfrogspas.com/spa-controls-connectivity?hsLang=en)
- [Water Care](https://help.bullfrogspas.com/water-care?hsLang=en)
- [Maintenance & Cleaning](https://help.bullfrogspas.com/maintenance-cleaning?hsLang=en)
- [Heating & Filtration Modes](https://help.bullfrogspas.com/heating-filtration-modes?hsLang=en)
- [Product & Specifications](https://help.bullfrogspas.com/product-specifications?hsLang=en)
- [Troubleshooting](https://help.bullfrogspas.com/troubleshooting?hsLang=en)
- [Owner's Manuals](https://help.bullfrogspas.com/owners-manuals?hsLang=en)

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